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Acing the Interview (cont.)
Sometimes,
you’ll be escorted from place to place; other times,
you’ll be on your own. “They gave me a schedule and
a map,” Cooper says of her interviews for a teaching
position. “I talked to a dozen different people at four
different locations. I’d meet with one person, then drive
across town to meet with someone else.”
This hectic pace
allows a lot of people in the organization to meet you, but all
the personalities and information coming at you in such a short
time can be overwhelming. “The hardest thing about
interviews is getting a truly accurate picture of what the
daily work environment is like,” Christiason says.
“One can see obvious personality matches and mismatches,
but the typical day, as far as how the clinic is run and the
efficiency of the whole organization, is hard to pick up in an
interview.”
Don’t
underestimate the importance of those personality matches and
mismatches, though. Determining compatibility is probably the
number one reason for face-to-face interviews. “[In the
interview process] I’m looking for a physician’s
patient care philosophy and trying to match that up with those
individuals that he or she is interviewing with,” says
Jim McMillin, the director of physician services at Sherman
Health Systems in Elgin, Illinois. In the last seven years,
McMillin has placed about 120 physicians. “We do a pretty
thorough reference check beforehand, so we’re confident
they’re medically qualified,” he says. “But
is there a match from the personality standpoint? Does their
patient care philosophy match up with those physicians
they’re interviewing with?”
To help you keep track
of people you meet and your impressions of them, Warren
suggests carrying a copy of your itinerary with you throughout
the day and making notes on it after each meeting. “You
can review the notes later,” she says. “This can
help you keep track of the different players and it may spark
some questions.”
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During the interview,
be prepared to ask lots of questions. In fact, if you
don’t, the interviewer could take it as a sign of
disinterest. “The biggest mistake I’ve seen are
applicants not interacting in the process, not asking questions
about the practice, not telling them what you’re looking
for in a practice,” Warren says.
Strieker advises
asking detailed questions. “Ask what your role will
be,” he says. “Ask where they see you in the next
year or in the next five years with this company or
practice.”
Be up front about your
needs and your situation. “If you’re looking at a
couple of different places, it’s always good to be honest
about that,” Warren says. “Not to the point that
you’re pitting them against one another, but I have heard
a million times ‘if only I’d known they had an
offer from so-and-so, maybe we could have negotiated this and
such’.”
And don’t be
afraid to blow your own horn a little. Employers like to see
enthusiasm for a position. “This is a very good market
for physicians right now,” McMillin says. “An error
I believe physicians make is that they fail at times to sell
themselves during the interview process. They assume the job is
automatically theirs before they come in for the
interview.”
Don’t, however,
bring up the subject of money too early. “The number one
error I see is within the first fifteen minutes of the
interview, they want to talk about compensation,”
McMillin says.
Warren agrees that
this is a common mistake. “If you have issues, such as a
heavy loan debt to cover or other concerns, discuss them with
your recruiter or in-house contact first. They can help present
the subject in a less-threatening way,” she says.
“I don’t think you should focus on salary and money
as your main concern. Most physicians feel that your main
concern should be your patients, your practice, your partners,
and your staff.”
If you’re
married, your spouse should accompany you to the interview. You
may be the person applying for the job, but your spouse is an
important player in the hiring process. “You would be
surprised at how much of a commitment level you can gauge from
the spouse’s reaction and their involvement,”
Warren says. “I think the spouse needs to be as open and
friendly as the person who’s interviewing. Especially
when you have a dinner and the spouses accompany the physician,
the spouse’s personality can be a factor. If one spouse
doesn’t like another, that shouldn’t be an issue,
but it can be.”
Jim McMillin recalls
two different occasions where the spouse actually cost a
promising candidate a job. “These two physicians had
great interviews and everything was going well,” he says.
“Dinner that evening was scheduled at a local country
club, which had a dress code. The physicians arrived dressed
appropriately, but in both cases the spouses, both males,
refused to abide by the dress code. The spouses cost those
physicians the jobs. They left a bad impression. It was almost
as if the spouse had a chip on his shoulder.”
Another reason to
encourage your spouse’s participation is to have someone
in your corner with whom you can discuss the day’s events
and your impressions of the people and the position in general.
After the interview
Once the interview is over, you’ll
likely be exhausted, excited, and maybe a little anxious. How
do you know if it went well? “For me, it’s a
visceral feeling of good or bad,” Christiason says.
“It’s not necessarily a matter of punching out a
list of pros and cons and going with the longest list.
Sometimes it’s important to rely on your
instincts.”
Take time to review
your notes. If you’re married, discuss the experience
with your spouse and get his or her impression. Make note of
any questions that come to mind and follow up on them. “I
think it’s important to identify who is your one contact
at the organization,” Christiason says. “It’s
difficult in some places to know who to contact with questions.
Here, I knew who that person was and I felt comfortable calling
them. I knew I could get an answer right away. A couple other
places I interviewed, I wasn’t sure who to talk to. There
was no one clear-cut person who, even if they didn’t have
the answer I needed, could find it for me.”
Be sure to write
thank-you letters to those with whom you interviewed. Take this
opportunity to reiterate your interest in the position and
anything that particularly appealed to you about the job.
If the organization
contacts you with an offer, be prepared to make a decision.
“A lot of physicians aren’t prepared to make a
quick decision,” McMillin says. “When we’re
excited to hire someone, there’s usually a two or
three-week window when they’re going to have to make a
decision. A lot of times, we’re not willing to wait two
months for an answer.”
“If you wait too
long, it doesn’t seem you’re very
interested,” Warren says. “It also raises questions
as to whether you’re going to be that responsive to your
patients.”
If you’ve done your
homework, asked questions during the interview process,
reviewed your notes and discussed your feelings with your
family, making a decision should be easier and you won’t
need to take much more time. The involved, exciting,
anxiety-producing interview process has culminated in your
reaching your goal of a job where you can be productive and
happy. g
Cindi Myers is a Colorado-based freelance
writer who contributes regularly to UO.
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