UO Magazine > Books > Communication Skills

November/December 2006

“The Future of Medicine” By Lester A. Picker

Doctors Talking With Patients / Patients Talking With Doctors: Improving Communication in Medical Visits

By Debra L. Roter and Judith A. Hall

Medical visits are often less effective and satisfying than they would be if doctors and patients better understood the communication most needed for attainment of mutual health goals. The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. "Talk," on both verbal and non-verbal levels, is shown by extensive research to have far-reaching impact. This updated edition of a widely popular book helps us understand this vital issue, and facilitate communications that will mean more effective medical care and happier, healthier consumers.

January/February 2006

“The Case for Emotions” By Barry Bub, MD

Communication Skills that Heal

By Barry Bub, MD

This book addresses the concerns of both patients and medical professionals regarding communication under time constraints. It challenges current communication concepts in healthcare and weaves together anecdotes, theory, principles and practical, holistic approaches to provide a concise, stimulating and easy-to-read guide.

September/October 2005

“Are You a Bad Boss?” By Julie Sturgeon

Lion Taming: Working Successfully with Leaders, Bosses, and Other Tough Customers

By Steven L. Katz

Recognize that everyone's real job includes the need to understand the people who wield power and influence and have strategies at their fingertips to communicate and work more effectively with them.

Good to Great: Why Some Companies Make the Leap...And Others Don't

By Jim Collins

Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. After sifting through mountains of data and thousands of pages of interviews, they discovered the key determinants of greatness -- why some companies make the leap and others don't.

Getting to Yes: Negotiating Agreement Without Giving In

By Roger Fisher and William Ury

A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.